- Report: #742385
Report - Rebuttal - Arbitrate
Complaint Review: Hawaiian Airlines
Hawaiian Airlines3375 Koapaka street, G-350, Honolulu, Hawaii Honolulu, Hawaii United States of America
Hawaiian Airlines Hawaiianair This company doesn't adhere to their published check bag policy thus enabling them to rip you off at check in counter Honolulu, Hawaii
*Consumer Comment: Did He File Complaint with DOT?
*Consumer Comment: Now
*Consumer Comment: We only have what is written to go off of.
*Consumer Comment: Steve
*Consumer Comment: Baggage policy
*Consumer Comment: Fees
Imagine my surprise as we got to front of line in Hilo & gentleman tells me, "That will be $185.00
WTF why please tell? That's our baggage policy. Hold the phone cousin I just have a copy of your online published checked bag policy. Lad talking to me in the traditional pidgen, "No matta brada it cost you $185 or you can leave bags in Hilo, did you want to review your firms policy, no, no time pay or get outta line you holding up check in. I'm retired old goat, living on pension $185.00 is a lot of money to me. I paid we flew. But I assure you I'll not be on Hawaiian Air in the future.
This report was posted on Ripoff Report on 06/18/2011 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hawaiian-Airlines/Honolulu-Hawaii-96819/Hawaiian-Airlines-Hawaiianair-This-company-doesnt-adhere-to-their-published-check-bag-pol-742385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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