This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
We were very excited to take our trip to Hawaii. Ticket prices were great, we then call Custom Service (On Line Reservation) to ask them a simple question "My Child is under 2 yrs of age while flying there and will turn 2 while in Hawaii What do we do?? ------- Her Answer " Go ahead and book your flight, after it's booked call Reservations and they can give you a children airfare discount Reservation at a discounted fee for the return flight" So I say great, I hang up buy our tickets online (Big Mistake) and call Reservations back and I explain about my son and said I would like to buy a children discounted airfare ticket, I'm then told that there is no children airfare and that I need to buy an adult fare, I said the other Hawaiian airlines Representative said there was discounted fare! I then said well that sucks that your co worker told me that and she agreed, So frustrated I asked how much for the ticket for my son and she told me $395.00 + fee's I said Its cheaper to buy it online ($379.00) and she said then maybe you should buy the ticket and call us back. So here I am left to buy a ticket that cost just as much as a round trip ticket!! I am so upset because we have been saving all year for this trip for a very special occasion!if I would of been told upfront that I would have to buy an adult one way ticket for the flight back, I could of and would of done more research instead of being stuck paying that much!! Here is the bottom line we were so excited going to Hawaii, my 1st experience having to deal with Hawaiian Airlines has started our trip off with a bad taste in my mouth! Very Very unhappy about the misinformation given to me by a Hawaiian Airlines Representative!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.