Report: #229095

Complaint Review: Hawking Technology

Submitted: Sat, January 06, 2007
Updated: Sat, January 06, 2007

Reported By: Grant — Winnipeg Manitoba Canada

Hawking Technology

15281A Barranca Parkway Irvine, California U.S.A.

Phone: 949-790-0800
Web:
Category: Computer Fraud

Hawking Technology Rebate Fraud - No rebate after 16 months Irvine California

*Consumer Suggestion: Your not alone, I too sent in rebates.

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0Author 1Consumer 0Employee/Owner

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I submitted two rebates in good faith for a Hawking Technology wireless-G router (HWR54G-CA) purchased in Sept, 2005, at Best Buy. These were received correctly after a couple of weeks, and were just waiting on processing. After 10 months without a change in status, I contacted the company issuing the rebates (Hawking Technologies Promotions), and was told the rebates were in dispute with Hawking. I contacted Hawking Technology directly, and was told to resubmit the rebates directly to them (July, 2006). I followed up again, and was told the rebates were processes in Sept, 2006, and to expect them within 3 weeks. It is now January, 2007 (16 months after submitting!), and I have not received anything, and no longer get replies to email or voice messages. I have yet to find a phone number at Hawking that is answered by a person.

Grant
Winnipeg, Manitoba
Canada

This report was posted on Ripoff Report on 01/06/2007 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hawking-Technology/Irvine-California-92618/Hawking-Technology-Rebate-Fraud-No-rebate-after-16-months-Irvine-California-229095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Your not alone, I too sent in rebates.

AUTHOR: Dennis - (U.S.A.)

SUBMITTED: Saturday, January 06, 2007

I too sent in rebates, each one was perfect, within all the rules of the rebate etc... Hawking denied the rebate. I called them, emailed them etc. Told them that I was onto their scam of never approving a rebate and them figuring that the customer will just give up over a lousy $10.00. I told them I would post their scam all over the Internet, ROR etc and file a report with the Irvine, Ca. police. They were wrong when it came to me, I hounded them for weeks and they finally sent the $10.

They promote rebates but then deny every request in the hopes people will just forget about it. Don't let them get away with it, I didn't and got my rebate. They are the lowest form of life in the business world. No government agency will deal with the problem because it's only a $10.00 problem and they know it and get away with screwing their own customers.