- Report: #658099
Report - Rebuttal - Arbitrate
Complaint Review: Haynes Furniture Store
Haynes Furniture StoreVa Beach VA Richmond, Virginia United States of America
Haynes Furniture Store The Dump AWFUL CUSTOMER SERVICE Richmond, Virginia
*Consumer Comment: Something to think about.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I recently made a purchase from Haynes furniture store in Richmond VA. I purchassed furniture for my son. My son rented a truck to pick up the furniture. WHen he got the new furniture home, one of the pieces was in a box and was damaged. I called Haynes to ask them to deliver a new table because we had picked up the furniture and it was not our fault that the table was damaged. Since this was Haynes error, I believe they should pick up the old and deliver the new table. THAY WILL NOT. THere reasoning is that is what their customer agreement on the sales reciept indicates.
I called Haynes customer service number. I was told the same thing that the store had told me. I asked for a corporate representitive and Terry refused to give me any phone numbers and the corporate office. I will never deal with Haynes again. THey are awful and have no customer service values.
This report was posted on Ripoff Report on 11/03/2010 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Haynes-Furniture-Store/Richmond-Virginia-/Haynes-Furniture-Store-The-Dump-AWFUL-CUSTOMER-SERVICE-Richmond-Virginia-658099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.