- Report: #579569
Report - Rebuttal - Arbitrate
Complaint Review: Haynes Furniture
Haynes Furniture12620 Jefferson Avenue, Newport News, Virginia United States of America
Haynes Furniture We had special order, signed a contract, put deposit down, waited 6 months for sofa to come in and while we waited for the sofa to come in they gave someone else our matching recliner Newport News, Virginia
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Called back in February and was told it was somewhere, and would be here shortly, and if we wanted we could go ahead and come in and pay the balance of $1200. I told Mr. Taylor I was not going to pay for the futniture until it got here. He said he would call back either Wednesday or Friday of that week. Never heard a thing from him. Three weeks later (today) I called and left Mr. Taylor a voicemail that he said he was going to call back on Wednesday or Friday and he had failed to do that I this was ridiculous I wanted to know what was going on with our furniture. The attorney in our office called Haynes for me and spoke with Mr. Taylor and he told her he called us last week and left a message that our sofa was in, but now they had given our chair to someone else because we had not paid the balance and they work on a "first come first serve" basis and the leather chair won't be in for 2 weeks. But, he told her if we did not come and pay the balance in full for the sofa then they were not holding the sofa for us either. So, they were ordered as a set, but yet if I don't pay for furniture that is not here and have been given no date they are coming in, they give the furniture to someone else. They are a ripoff! The attorney called the store manager and he did not return her call.
This report was posted on Ripoff Report on 03/10/2010 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Haynes-Furniture/Newport-News-Virginia-23606/Haynes-Furniture-We-had-special-order-signed-a-contract-put-deposit-down-waited-6-mont-579569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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