- Report: #1004413
Report - Rebuttal - Arbitrate
Complaint Review: Hays Roofing & Siding
Hays Roofing & Siding1214 S Oak Kimball, Nebraska United States of America
Hays Roofing & Siding Shane Hays ,Owner, Gravity defying rain water causes new roof to leak. Kimball, Nebraska
*REBUTTAL Owner of company: Uneducated information
*General Comment: THIS IS NOT MY REPORT?
Hays would not answer the phone or return phone calls, to come and look at the roof to see what the problem was. We were not the only people in our community with this problem, with him. After no calls returned or answered, we had called the insurance company to come look at the roof and to call Hays, since it was an insurance clame. After the insurance company called him, he called us finally, and took two weeks before he came and looked at the problem. This is when he told us the gutters are the problem and the other sky light needed replaced. He promised us it would be three days, then he would be back to install the sky light and new siding.
His crew was back in three days, installed the siding, no sky light, and late the night they had finish he came by to tell us how good his crew did and he needed to get his money. He never installed the sky light and did bill for all the work done including the sky light.It has been a three year battle with Hays Roofing
This report was posted on Ripoff Report on 01/27/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hays-Roofing-Siding/Kimball-Nebraska-69145/Hays-Roofing-Siding-Shane-Hays-Owner-Gravity-defying-rain-water-causes-new-roof-to-lea-1004413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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