- Report: #605136
Report - Rebuttal - Arbitrate
Complaint Review: Headlights Depot
Headlights Depot901 NW 5th Avenue Fort Lauderdale, Florida United States of America
Headlights Depot american headlights, PDI auto parts, PDI holdings, performance depot, aftermarket auto parts alliance, parts depot, Thieves, Ripoff, Fraud, Robbery, Incompetent, stolen, dishonest, Fort Lauderdale, Florida
*Consumer Comment: headlightsdepot / PDI Auto Parts satisfied customer
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Later that night I went online to UPS and entered the number it said"
"Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details.
I then called UPS and they said as soon as they have the package they would update there system. It is now the 11th of May and the UPS site still says the same thing. I called UPS and they said when they pick up the package they will input it into the computer... I SAID PICK UP THE PACKAGE???!!! I then went to there website American headlights logged in and brought up my account it said " I was customer number 47, there was no current payment method, 0 store credit and was a customer since 2010.... THAT"S IT!!!! no order no nothing..I then went to Headlightdepot and brought up my order and it only had the original one...that's it. So I clicked on check RMA it said my RMA# 4366 was approved that you shipped the wrong order, where it says date submitted you have 00/00/0000 etc..etc... So now I start look around online and JESUS is there alot of complaints about you not shipping customers parts, not giving refunds...SO THIS IS WHERE WE ARE TODAY..25 DAYS AGO they TOOK MY MONEY..SENT ME WRONG PARTS..TOOK THEM BACK AND STILL HAVE NOT SENT MY PARTS..so I got robert to call me back he said there on backorder and no one called me. he said he'd refund my c/c. Days go buy and nothing..then he sends me an email they sent me a check out for the shipping. SHIPPING>>what about purchase price insurance/....these people have no intention of refunding my money. I have saved emails and taken screen shots of my invoices along with phone records as proof. Today is 5/23 its been a month AND NOTHING!!!!!!!! Do not ever buy anything from them!!!!!!!!!!!CHEATERS, THIEFS, RIPOFFS... Robert I told you "try and screw me"
D O NOT EVER SHOP AT ANY OF THERE STORES!
This report was posted on Ripoff Report on 05/20/2010 01:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Headlights-Depot/Fort-Lauderdale-Florida-33311/Headlights-Depot-american-headlights-PDI-auto-parts-PDI-holdings-performance-depot-aft-605136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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