• Report: #593848

Complaint Review: Healh Medical Network

  • Submitted: Fri, April 16, 2010
  • Updated: Fri, April 16, 2010

  • Reported By: Julia — Old Bridge New Jersey United States of America
Healh Medical Network
P.O. Box 5799 Pahrump, Nevada United States of America

Healh Medical Network They obtained my banking information from someone and signed me up for a trial membership without my persmission. They drafted an elctronic check with my bank without my permission. I live on a fix Pahrump, Nevada

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Health Medical Networks drafted an electronic check with my bank , claiming I signed up for a trial membership.   I never signed up for a trial membership and I never gave them my banking information.   I am on a fixed income and this check has left me with no money in my account.  I will not receive another check until May 3rd.  I called the company and I finally reached a person after numerous attempts as they would not allow you to hold on the line.  When I finally reached someone they cancelled my trial membership but informed me that it would take up to five business days to refund my money.  When I tried to inquire about how they obtained my banking information and asked to speak to a supervisor they just hung up on me.  I called back and spoke to another employee explaining my situation to him and letting him know that it was imperative that I speak to a supervisor regarding the security issues of obtaining my banking information without my permission.  I needed to know how they obtained this information and proof of my giving it to them.   When I addressed the above issues with the customer service agent he just ignored me and informed me that a refund would be issued in five to ten business days.  Now the time has been increased of when I will receive my refund check.  When I asked to speak to a supervisor he told me that a supervisor was not available to talk to me until Monday.  How convient. Meanwhile I have zero dollars in my account leaving with no money to go anywhere. No money for the doctors. No money to live on.  This is horrible.  I never authorized this or signed up for a trial membership. I already have health insurance and I never would have signed up for this knowing the limited income I am on.  Due to the seriousness of my complaint they should have let me speak to a supervisor right away.  This company is horrible and I am so sick of nobody caring about anyone anymore.  They should have spoken to me right away, provided proof that I signed up for this trial and made arrangements to have my refund right away so I could survive.  I am very distraught over this and I warn everybody about giving out your banking information to anyone online because they give out to other people without your permission.  I will never give out my banking information online anymore.   

This report was posted on Ripoff Report on 04/16/2010 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Healh-Medical-Network/Pahrump-Nevada-/Healh-Medical-Network-They-obtained-my-banking-information-from-someone-and-signed-me-up-593848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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