- Report: #902814
Report - Rebuttal - Arbitrate
Complaint Review: Health Option One
Health Option One160 Eileen way Syosset, New York United States of America
Health Option One Lead me to believe my policy was cancelled, lied about termination policy, was rude, and then mocked me! Syosset, New York
*UPDATE Employee: Some confusion
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I called the company today 6/25/2012 and they treated me so badly I was almost in tears. They told me that I was out of luck and laughed and said why didn't I check my statements. They gave me this bull story how they didn't take cancelations over the phone, which the paper work I have said that is how I am supposed to cancel. I asked them to please go back to the recording and check the tapes, they said they dont tape conversations. Then they tried to tell me that I used my policy for a prescription in March of this year. I called my pharmacy and they said no, I've never used the policy., plus I get my prescriptions from Canada.
The manager that I talked to Sandy, said she understood but if I would of managed my money and checked my statements this wouldn't be a problem. I told her that I no longer want the policy, she said could you hold on so they could tape my cancelation. They are using a double standard to suit them.
This report was posted on Ripoff Report on 06/25/2012 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Health-Option-One/Syosset-New-York-11791/Health-Option-One-Lead-me-to-believe-my-policy-was-cancelled-lied-about-termination-poli-902814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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