- Report: #922474
Report - Rebuttal - Arbitrate
Complaint Review: Health and Fitness Institute
Health and Fitness InstituteInternet United States of America
Health and Fitness Institute Success Experts Beware Unscrupulous Business Practices, Took Money From My Family Without Providing A Service Or Letting Us Know We Were Part Of Their Program Internet
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Now, there are enough reports on here about Orgreenic.com, (which I wish we would have looked up first) so I'm not going to go too far into the details of her ordering experience. Let's just say that the operator told her that she had to sign up for offer, after offer, after offer, and that she could cancel afterward, just to get her pans. My wife ended up hanging up on the operator, because she tried every other way to tell her that she didn't want "one more offer."
She cancelled all of the offers that she had signed up for, but apparently, there was one more that slipped in under the radar. And that is the one that I wish to talk about today. As we were checking out our bank account, and saw a charge for $59.95 to a company that we knew nothing about.
Our bank gave us the contact information, and I called the number. The business is calling themselves the Health & Fitness Institute, and also the Success Experts On Demand. As I was talking to them, they finally told me that My Wife had signed up for them in conjunction with the Orgreenic Skillet offer, and that we had exceeded our 30 day free trial.
The problem I have is the way that this "legitimate" company, who obviously had our home address on their computer, didn't have the courage to "welcome us to their services," in any way, shape, or form. Yet they sure had the gall to take Sixty Dollars from my Checking Account.
When asked to do the right thing, and return the unearned, underhandedly transferred money. The operator then went from fluid English (with an Eastern Indian accent), to only knowing the phrase, "No refund, Have a nice day." and then hanging up.
I don't know if anyone else is in the position where Sixty Dollars is a lot more money than one wants to throw in the garbage, but it kind of wounds my financial security, and my sense of fair trade in the business world. I don't want to feel that this is what I'm literally laying my life on the line for, but it's starting to feel that way.
I wonder what my congressman would have to say about this?
This report was posted on Ripoff Report on 08/04/2012 11:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Health-and-Fitness-Institute/internet/Health-and-Fitness-Institute-Success-Experts-Beware-Unscrupulous-Business-Practices-Took-922474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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