Ripoff Report REVIEW:
EDitors UPDATE: Positive rating and recognition has been given to HealthSource Chiropractic
for its commitment to excellence in customer service.
Ripoff Reports discussions with HealthSource Chiropractic have uncovered their burning desire for 100% patient satisfaction and the success of its franchise owners. This means that all patients of HealthSource clinics can expect that HealthSource will always find a mutually satisfactory resolution to any complaints or concerns. HealthSource Chiropractic is dedicated to the continued success of its franchise owners as well and seeks to turn any concern or potential complaint into an opportunity to continually evolve its proven systems.
HealthSource Chiropractic's CEO, Dr. Chris Tomshack, has informed us that his personal philosophy is that HealthSource exists to provide exceptional care to the hundreds of thousands of patients its independently owned clinics serve. As a successful businessman, Dr. Tomshack feels it is critical to listen intently to any concerns voiced by patients or franchise owners. By always putting the needs of HealthSource patients and franchise owners first, Dr. Tomshack strives to maintain their number 1 ranking by Entrepreneur Magazine well into the future.
Another top executive of the company told us that Dr. Tomshack's personal business philosophy is based on the premise that "HealthSource is dedicated to constantly evolving patient care for superior results both for its patients and its franchise owners." HealthSource Chiropractic's mission statement says it all: "The relentless pursuit of exceptional care while raising the bar for chiropractic across the globe." Some of the other things Ripoff Report learned in the course of its investigation include: typical franchise owner feedback reveals HealthSource Chiropractic (and Dr. Tomshack) truly communicate how to both deliver outstanding care and business success. They are driven to help us achieve great personal and professional success." Typical patient feedback reveals: "HealthSource delivers incredible care in a wonderful, happy environment. Two thumbs up!"
HealthSource Chiropractic's executive team have expressed that they are certain of the HealthSource commitment. The president of HealthSource stated "I have seen Dr. Tomshack take extreme personal interest in the success of each and every franchise owner. He is driven to constantly evolve all the HealthSource systems to ensure that each office has an incredibly efficient office that is dedicated to providing only the most exceptional care to the patients HealthSource serves. Dr. Tomshack has embedded in the HealthSource culture the premise that it is paramount that we at the corporate office do everything possible to ensure our franchise owners are successful personally and professionally."
HealthSource Chiropractic takes employee satisfaction seriously as well. Employee feedback and surveys reveal common comments such as this: "HealthSource provides an incredible environment for work. It's a family atmosphere that I've never had anywhere else. They truly care about me and my family and our happiness. Opportunities for suggestions and improvements are encouraged and acted upon. Dr. Tomshack actually takes the time to listen and communicate with every team member and every franchisee." Ripoff Report was pleased to learn that HealthSource Chiropractic's past and current approach to business is focused on its pledge to total commitment towards patient, franchise owner and team member satisfaction and happiness.
HealthSource recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If valid and handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation, HealthSource Chiropractic has made organizational changes allowing its franchise owners, patients and team members a streamlined approach to problem resolution and a commitment to an incredible experience.
In summary, after our review, which included discussions with Dr. Tomshack, Ripoff Report is convinced that HealthSource Chiropractic and Dr. Tomshack are totally committed to both exceptional care for HealthSource patients as well as the success of HealthSource franchise owners. Anyone that thinks anything different with any member of Ripoff Reports Corporate Advocacy Program needs to contact us at EDitor@ripoffreport.com Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes,its a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Rip-off Report to contact every person who filed a complaint so they can make things right with them.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
HealthSource Chiropractic Franchise DON'T JOIN THIS GROUP FOR ANYTHING Cleveland Ohio
Dr. Tomshack is a great talker and sales person. If you google HealthSource specifically in Chiropractic Economics magazine you will find lots of others that have nothing good to say about this guy...
His entire organization is based on "killer" ad marketing...
Bring in a PT and Massage person and MAX bill their insurance...
Also sell them ALL on a low back belt or other braces..regardless if they need it or not...
People are dropping from his company as they discover that this is a HUGE expense and after the multiple increases in office expenses...you dont make any more money...you make him money...
Very gray areas of billing and snake oil marketing...lowers the chiropractic profession...I bet based on multiple suits against this guy that HealthSource goes away in the very near future..