• Report: #834360

Complaint Review: Healthy Back Institute

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  • Submitted: Sun, February 05, 2012
  • Updated: Thu, February 09, 2012

  • Reported By: Marnie Thielmann — Santa Barbara California United States of America
Healthy Back Institute
4810 Prime Parkway Internet United States of America

Healthy Back Institute Ordered a trial bottle of "Heal-n-Soothe" and have been receiving bottles ever since in spite of my requested they discontinue sending them. I returned several bottles requesting credit. Internet

*UPDATE Employee: Healthy Back Institute | Complaint Review: 834360

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I requested a trial bottle of "Heal-n-SOOTHE" from The Healthy Back Institute. I did not want to receive more. They continued sending them. I returned several requesting credit. Instead they continue sending the product.

This report was posted on Ripoff Report on 02/05/2012 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthy-Back-Institute/internet/Healthy-Back-Institute-Ordered-a-trial-bottle-of-Heal-n-Soothe-and-have-been-receiving-834360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Healthy Back Institute | Complaint Review: 834360

AUTHOR: Eva - (USA)

Hi Marnie,

I sincerely apologize that you have received unwanted shipments.  As of today you are cancelled and will no longer be charged nor receive further bottles.

I've processed 3 refunds today each in the amount of $49.  I'm in the process of looking into our return procedure when products are returned refused.

Please let us know if you have any questions or concerns.  
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