- Report: #591561
Report - Rebuttal - Arbitrate
Complaint Review: Healthy Online Services
Healthy Online Services7904 E. Chaparral Road Scottsdale, Arizona United States of America
Healthy Online Services Acai Pure Detox Demanded $133.95 for a product I had called and informed them I didn't want and to cancel account ! Scottsdale, Arizona
*Consumer Suggestion: Enough is Enough
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I received a letter demanding $133.95 or I would be turned over to collection from Healthy Online Services. I had no idea what it was all about until I found some of the reports from "Rip Off Report". Then I realized that I also was a victim since I had dealings with Acai Pure last Sept. At that time I had accepted an offer for their product for free and I agreed to pay shipping. Upon checking my bank card
I found two additional shipping charges so I called Acai Pure Customer Service and was told they would credit my account. During this call I also told him that I didn't want their products and to cancel my dealings with them. He said he would take care of everything. Since I felt uneasy, I asked for confirmation of our discussion but he said it was not company policy.
When I found the credits to my credit card I felt he would also take care of cancelling all my dealings with Acai Pure as he said he would. Healthy Online Services said that since I didn't return the bottle I owed them the money.
This report was posted on Ripoff Report on 04/09/2010 07:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthy-Online-Services/Scottsdale-Arizona-/Healthy-Online-Services-Acai-Pure-Detox-Demanded-13395-for-a-product-I-had-called-and-in-591561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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