• Report: #579438

Complaint Review: Healthy Online Services

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  • Submitted: Tue, March 09, 2010
  • Updated: Wed, March 17, 2010

  • Reported By: Debbie — Bainbridge Island Washington United States of America
Healthy Online Services
7904 E Chaparrel RD #A110-146 Scottsdale, Arizona United States of America

Healthy Online Services Colon Cleanse 3000 Promised free trial actually costs $133.95 - fraudulent scam includes blackmail with threats to ruin credit. Scottsdale, Arizona

*REBUTTAL Individual responds: Healthy Online Services is trying to rip me off! Do not buy from them!!

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I purchased a "free" trial of Colon Cleanse 3000. The only cost to me was in shipping fees. Or so they said. I received the product in a box with no other information - no "terms" no payment forms, no envelopes. I did not see any caveats on the site where I purchased it...I thought I was giving them my credit card info for shipping costs only.

I never used the product, in fact I still have the sealed bottle. I ran the ingredient list past a naturopathic physician who told me that the product would make me rather sick and that the process it used would be very uncomfortable, if not painful. She suggested that I do not use it for my safety.

Yesterday, I received a collection letter in the mail, dated March 3, 2010, stating that the provider of these "free" pills wants $133.95 in late fees since I "kept" the "free" bottle, which was they claimed was not really a free sample as stated but rather a 14 day "free" trial - which also wasn't free. Their Customer Service representative said that I was supposed to contact them within 14 days and then return the bottle with unused pills within 30 days of their shipping it to me in the first place.

THIS INFORMATION WAS NOT AVAILABLE TO ME WHEN I SIGNED UP FOR THIS "Free Sample".

When I called their "customer service" department at 1-877-537-2434 to find out what this was all about, the "gentleman" on the phone claimed it was not his problem but rather "my problem" that I didn't know about their policy. They would not accept the sealed bottle back - instead he said - "pay now or I will send you to a more aggressive collection agency and ruin your credit". He did not care that their practices are fraudulent or that I was advised by a medical professional NOT to take it!

He instead continued to threaten (blackmail) me by saying that if I didn't send the money immediately he would send me to an aggressive collection agency and ruin my credit. He repeated this more than once.

The Letter I received has the following company information it:

Healthy Online Services
7904 E. Chaparral Rd. #A110-146
Scottsdale, AZ 85250

This report was posted on Ripoff Report on 03/09/2010 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthy-Online-Services/Scottsdale-Arizona-85250/Healthy-Online-Services-Colon-Cleanse-3000-Promised-free-trial-actually-costs-13395-fr-579438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Individual responds

Healthy Online Services is trying to rip me off! Do not buy from them!!

AUTHOR: Jamice WElbon - (United States of America)

I saw an online ad which stated that they were giving away free samples of Colon Cleanse 3000 to try out for free. All I was required to do was to pay for the shipping and handling. So I paid for the shipping of the product like I was instructed to do which was around $5.00 to $6.00 dollars. I received the product in a box with no other information - no "terms" no payment forms, no envelopes. I did not see any caveats on the site where I purchased it...I thought I was giving them my credit card info for shipping costs only. I never used the product, in fact I still have the sealed bottle. I ran the ingredient list past a naturopathic physician who told me that the product would make me rather sick and that the process it used would be very uncomfortable, if not painful. She suggested that I do not use it for my safety. Yesterday, I received a collection letter in the mail, dated March 3, 2010, stating that the provider of these "free" pills wants $133.95 in late fees since I "kept" the "free" bottle, which was they claimed was not really a free sample as stated but rather a 14 day "free" trial - which also wasn't free. Their Customer Service representative said that I was supposed to contact them within 14 days and then return the bottle with unused pills within 30 days of their shipping it to me in the first place. THIS INFORMATION WAS NOT AVAILABLE TO ME WHEN I SIGNED UP FOR THIS "Free Sample". When I called their "customer service" department at 1-877-537-2434 to find out what this was all about, I received no answer the person does not even attempt to pick up the phone. Want to resolve this issue with Healthy Online Services but they do not even pick up the phone. I am a hard working person who just wants to make a decent living. Something has to be done to stop these con artist. I will definately sue these guys if the attempt to ruin my credit. I threw away to product because I found out it was not FDA approved and I was worried that it would make me sick.

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