- Report: #402419
Report - Rebuttal - Arbitrate
Complaint Review: Hearing Healthcare Of Virginia
Hearing Healthcare Of Virginia300 Hickman Rd, Suite 202 Charlottesville, Virginia U.S.A.
Hearing Healthcare Of Virginia - Christian Pogreba If you don't buy his hearing aid, he charges $300 just for his time of maybe an hour. Charlottesville Virginia
*REBUTTAL Owner of company: everything is clearly written
Mr. Pogreba performed the hearing test and then proceeded to demonstrate his digital hearing aids for my husband. He then asked my husband if he wanted to try them out but failed to mention that there would be a charge.
When we went to check out with the secretary, she asked us how we wanted to handle the charge of $650. I was anxious for my husband to get a hearing aid, so I convinced him to go ahead and charge it and we could probably decide on something.
The more we thought about the $650 charge, the more we felt like we were getting ripped off. At no time did Mr. Pogreba say anything about a charge. We were confronted by the secretary (with other people right there in the reception area) to make a snap decision about the charge.
My husband felt that in no way were the hearing aids worth the $6500 they wanted to charge for them, so he took them back within a couple days and told them he wanted his money back. They told him that was not be possible because it would have to go through their account department and may take a few days.
After giving them a letter and several phone calls, we finally did get $350 refunded, but they kept the $300 FOR THEIR TIME!!
Just beware, if you walk out of their office with hearing aids to "try", you will be charged $300, even if you only "wasted" one hour of their time.
This report was posted on Ripoff Report on 12/17/2008 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hearing-Healthcare-Of-Virginia/Charlottesville-Virginia/Hearing-Healthcare-Of-Virginia-Christian-Pogreba-If-you-dont-buy-his-hearing-aid-he-ch-402419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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