- Report: #1043182
Report - Rebuttal - Arbitrate
Complaint Review: Hearthware Home Products, Nuwavepic
Hearthware Home Products, Nuwavepic1755 N BUTTERFIELD RD LIBERTYVILLE, Illinois United States of America
Hearthware Home Products, Nuwavepic WE SAW NUWAVEPIC COMMERCIAL ON TV STATING TWO SETS OF POTS AND PANS ALONG WITH TWO COOKTOPS WITH BLUE CIRCLE NUMBER (2) SETS. A PICTURE OF TWO SET OF POTS AND PANS WITH TWO PERCISION COOKTOPS FOR THRE LIBERTYVILLE, Illinois
*UPDATE Employee: NuWave PIC
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We upgraded ONE 10.5" PAN to an 11 inch pan which was to be an extra $10.00. We were told that we had to pay the shiping and handling for the two sets and it would be a total of $259.84. We received only one set of pots and pans which they had exchanged the 10.5 inch to the 11 inch pan that we upgraded. They only changed that one pan alone and we paid a total of $259.84
We received the extra free cooktop but not the free set of pots and pans that we paid the shipping and handling for like they showed in the commercial. Weeks after we paid the order, they changed the commercial.
This report was posted on Ripoff Report on 04/14/2013 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware-Home-Products-Nuwavepic/LIBERTYVILLE-Illinois-60048-1227/Hearthware-Home-Products-Nuwavepic-WE-SAW-NUWAVEPIC-COMMERCIAL-ON-TV-STATING-TWO-SETS-OF-1043182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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