- Report: #1016261
Report - Rebuttal - Arbitrate
Complaint Review: Hearthware, Inc
Hearthware, Inc1755 N Butterfield Rd Libertyville, Illinois United States of America
Hearthware, Inc NuWave Scam Horrible Customer Service Libertyville, Illinois
I located a number for Hearthware, Inc in Libertyville, IL at 800-229-2123 and the agent was very helpful. She said that the people I had been talking to are offsite and not employees of Hearthware, Inc and are in a callcenter. She cancelled the order for me and sent me a confirmation email. I asked to speak with a member of management with the company and am waiting for a callback.
I can't speak for the effectiveness of the product but the runaround has turned me off on this product and company.
This report was posted on Ripoff Report on 02/18/2013 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware-Inc/Libertyville-Illinois-/Hearthware-Inc-NuWave-Scam-Horrible-Customer-Service-Libertyville-Illinois-1016261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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