- Report: #905709
Report - Rebuttal - Arbitrate
Complaint Review: Hearthware, Inc.
Hearthware, Inc.1755 Butterfield Road, Libertyville, IL 60048 Internet United States of America
Hearthware, Inc. NuWavePIC; IBC Precision Cooktop; Precision Induction Cooktop Deceptive Advertising/Liars; Thieves Internet
*Consumer Comment: Consumer still waiting.
*UPDATE Employee: No Deceptive Advertising
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I only received half of my 2 orders and they charged me full price for each order. I emailed them..........no response. I telephoned and waited 45 minutes for someone to answer. They give you a bull story so I asked for the supervisor. She gave me the same bull story. They won't budge. They make you feel that whatever you say is not right.
Their TV advertisement and on-line advertisement are very deceptive making yo believe that you will receive all these free pieces of cookware at no extra charge. I don't understand how they can get away with their lies. It is a total ripoff! I tried to cancel my order today, but the rep told me that the order has already shipped out. If you return, you have to pay S&H big time!
This report was posted on Ripoff Report on 07/02/2012 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware-Inc/internet/Hearthware-Inc-NuWavePIC-IBC-Precision-Cooktop-Precision-Induction-Cooktop-Deceptive-905709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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