- Report: #936795
Report - Rebuttal - Arbitrate
Complaint Review: Hearthware
Hearthware1755 N Butterfield Road Libertyville, Illinois United States of America
Hearthware NuWave Precision Induction Cooktop Scammed a disabled widow with Multiple Sclerosis by sending only half the $66.00 order and charging $139.85 for Shipping and Handling!!! Libertyville, Illinois
The order arrived late and only half came which was the buy one minus the get one free. They charged me an outrageous $139.85 for shipping and handling for the order.
I called six times to customer service to fix this but the call always went to voice mail without any reply to my pleadings to hear back from them. Today I let them know, again to the voice mail, that if I didn't hear from them that I would contact the Better Business Bureau and in my quest I discovered Ripoff Report.
I thank you for this opportunity to tell my story.
This report was posted on Ripoff Report on 09/04/2012 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware/Libertyville-Illinois-60048/Hearthware-NuWave-Precision-Induction-Cooktop-Scammed-a-disabled-widow-with-Multiple-Scle-936795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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