- Report: #967338
Report - Rebuttal - Arbitrate
Complaint Review: Hearthware
Hearthware1755 N Butterfield Road Libertyville, Illinois United States of America
Hearthware Precision Induction Cooktop Incomplete order, two for shipping and handling. Didn't receive all items with first one and nothing from the free one. Plaid total of $179.94 received cooktop and two skillets. Libertyville, Illinois
*UPDATE Employee: Cookware Help
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Recieved shipment less upgrade for the origional and nothing for the second. Paid $99.99 plus 79.95 shipping and handling. Called numerous time and finally received call station items would be shipped in 7-10 days. Didn't happen
Filed complaint with BBB Chigago. Hearthware said I need to pay additonal shipping and handling. BBB agreed and said it sounded like a reasonable offer.
I believe I have paid all shipping and handling and received letter with shipment station same. Maybe a class action is needed against this company.
This report was posted on Ripoff Report on 11/10/2012 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware/Libertyville-Illinois-60048/Hearthware-Precision-Induction-Cooktop-Incomplete-order-two-for-shipping-and-handling-967338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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