- Report: #967338
Complaint Review: Hearthware
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| Hearthware 1755 N Butterfield Road
Libertyville, Illinois United States of America |
|
Hearthware Precision Induction Cooktop Incomplete order, two for shipping and handling. Didn't receive all items with first one and nothing from the free one. Plaid total of $179.94 received cooktop and two skillets. Libertyville, Illinois
*UPDATE Employee: Cookware Help
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Recieved shipment less upgrade for the origional and nothing for the second. Paid $99.99 plus 79.95 shipping and handling. Called numerous time and finally received call station items would be shipped in 7-10 days. Didn't happen
Filed complaint with BBB Chigago. Hearthware said I need to pay additonal shipping and handling. BBB agreed and said it sounded like a reasonable offer.
I believe I have paid all shipping and handling and received letter with shipment station same. Maybe a class action is needed against this company.
This report was posted on Ripoff Report on 11/10/2012 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hearthware/Libertyville-Illinois-60048/Hearthware-Precision-Induction-Cooktop-Incomplete-order-two-for-shipping-and-handling-967338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Cookware Help
AUTHOR: Hearthware Jeremy - (United States of America)
SUBMITTED: Thursday, November 15, 2012
