• Report: #994021

Complaint Review: Heartland America

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  • Submitted: Wed, January 09, 2013
  • Updated: Wed, January 09, 2013

  • Reported By: William — Bronx New York USA
Heartland America
711 N. Creek Drive, Rapid City Rapid City, South Dakota United States of America

Heartland America claim that they gave me a refund and on the day debit my refund plus Rapid City, South Dakota

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I order a pair of shoes that where to small. I return the shoes and ask that the refund be credit to my next order. Then I ordered a another pair of shoes that cost the same the returned shoes. I got a e-mail from Heartland AmericaDear Customer:

Sorry! The item(s) you ordered on 12/06/12 have been delayed. Your order information and expected date of shipment are indicated below. The item(s) will be shipped to you as soon as we receive them. Please feel free to reply to this email if you need further assistance or email us at info@heartlandamerica.com.

Order Number: 25582838   Customer#: 8207469


Order Number:  25582838

Order Date:    12/06/12

BRONX NY 10456-2598

 I also have a bank statement that show how they  CREDIT me $49.99 and the Debit me $52.99 on the same day that they claim they gave me my refund

                    SHIP TO

PRODUCT NUMBER/    (SEE              UNIT

   DESCRIPTION      BELOW) QUANTITY  PRICE  STATUS



99020AO               1        1      49.99 BACKORDERED UNTIL 01/02/13

   11W MENS BLACK WAVE WALKERS



       Merchandise Net:                  49.99



Order Services

    PROCESSING FEE                        2.99

               Tax Amt:                   0.00

          Shipping Amt:                   0.00



             Total Amt:                  52.98



Payments:

            Charge Amt:                  52.98

               Balance:                   0.00



*************************** SHIP TO ADDRESS LEGEND ***************************

Ship To Address (1):  WILLIAM 1/8/2013Purchase with ATM card THA*THANE.COM 4 OF 5       7              CA


$48.00


$76.70


1/7/2013ATM fee DR AMT     41.00    ...0000


$2.00

$124.70


1/7/2013Purchase with ATM card FACEBOOK.COM*HP8M422CL     www.fb.me/cc   CA

$49.90

$126.70

1/7/2013Purchase with ATM card HEARTLAND AMERICA          800-966-1233   MN

$52.98

$176.60

1/7/2013ATM withdrawal ATM WITHDRAWAL   004333 1309 CLINTON AVE   US      Bronx          NY

$41.00

$229.58


1/7/2013Check paid


7153


$700.00

$270.58


1/7/2013Card purchase return HEARTLAND AMERICA          800-966-1233   MN

$49.99

$970.58

    

This report was posted on Ripoff Report on 01/09/2013 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heartland-America/Rapid-City-South-Dakota-57703-2220/Heartland-America-claim-that-they-gave-me-a-refund-and-on-the-day-debit-my-refund-plus-Ra-994021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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