- Report: #535457
Report - Rebuttal - Arbitrate
Complaint Review: Helium.com
Helium.com200 Brickstone Squre, Andover, Massachusetts Internet United States of America
Helium.com intimidation, intellectual theft, censorship Internet
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With a few emails back and forth, they made it clear that the user agreement gave them the right to keep the article online. You're not allowed to even edit it. Your only option is to write a replacement article, and hope that it gets rated more highly than the original, at which point the original will be deleted.
I wrote a replacement article on Sat, Dec 5th, and in the article, I detailed what had happened with Helium, and criticized them for their lack of compassion, and rigid adherence to rules. Not to mention the unfairness of their Terms of Service. (Yes, I agreed to them, but not when I was in my right mind. I even told them I could furnish them with medical certificates etc.)
This morning, I received an email from them, saying: "Further attempts to access helium.com or any Helium computer systems will be considered malicious and reported to local and state law enforcement, the Internet Crimes division of the FBI and your internet service provider. Your account has been disabled and the original article restored to the title."
So now they are keeping my articles online, where they can benefit financially from them (advertising), refusing even access to their site, let alone login, and censoring my complaint. When I did a Google search on complaints against Helium, there are hundreds.
This report was posted on Ripoff Report on 12/07/2009 06:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heliumcom/internet/Heliumcom-intimidation-intellectual-theft-censorship-Internet-535457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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