• Report: #977987

Complaint Review: Hello Totem

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  • Submitted: Tue, December 04, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: willie — venice Florida United States of America
Hello Totem
6370 Lusk Blvd STE F102 InternetSan Diego, California United States of America

Hello Totem thet offered me $53.00 for my htc incredable, they sent me a box to mail them my phone which I did upon receiving my phone they contacted me and said that the phone was broken and would only give me $ InternetSan Diego, California

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Hello Totem offered me $53.00 for my HTC Incredable they mailed me a box to send them the phone which I did. When they received it they contacted me telling me that the phone was broken (which it was not) and offered me $47.50. They claim they sent me a check on October 31st. It is now December 4 and still no check. I tried several times to call them via their 888-247-7231 number that is on their tracking receipt. I got a recording stating that the number is no longer in service. I went to their web site and tried the "get help now" button which was supposed to take me to a live chat but all I got was several messages stating that all representatives were currently busy. I am not the only one that this has happened to. They have done the same thing to my Daughter with her Droid.

This report was posted on Ripoff Report on 12/04/2012 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hello-Totem/InternetSan-Diego-California-92121/Hello-Totem-thet-offered-me-5300-for-my-htc-incredable-they-sent-me-a-box-to-mail-them-977987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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