• Report: #897659

Complaint Review: Henrik Hairapetian, World Famous 4x4, GM Truck Center, Burbank, CA

  • Submitted: Thu, June 14, 2012
  • Updated: Fri, December 04, 2015

  • Reported By: LAGALS — West Hollywood California United States of America
Henrik Hairapetian, World Famous 4x4, GM Truck Center, Burbank, CA
75 East Palm Avenue Internet United States of America

Henrik Hairapetian, World Famous 4x4, GM Truck Center, Burbank, CA World Famous 4x4, GM Truck Center, Henrik, Burbank, CA Scammed, Lied to, Took our money, Not honest, Internet

*REBUTTAL Owner of company: Problem was handled professionally and is now resolved

*Author of original report: Resolution

*Author of original report: DMV / BAR investigating GM TRUCK Center - more information

*Author of original report: CA DMV & BAR investigating BURBANK GM TRUCK CENTER

*REBUTTAL Owner of company: Henrik from WF 4x4

*Author of original report: Update from original writer of review

*Author of original report: ONLY AN OPINION FROM ACTUAL EXPERIENCE

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Henrik Hairapetian of GM Truck Center in Burbank, CA, also known as World Famous 4x4 sold us a truck which he called "perfect" --- said it has new brakes, new shocks, new "everything", no leaks, etc. Said if ANYTHING was not right, take it back to him and he'd take care of it. We also paid over 2k in addition to the cost of the truck to Henrik UP FRONT for nicer tires, suspension lift and a few other things we agreed on with him.

After taking thetruck to a mechanic because it was making a very loud clank sound & not feeling safe, everything Henrik has told us has been a FLAT OUT LIE,. The brakes were 100 % worn out & dangerous to drive on, shocks are worn & leaking, radiator is leaking, the new steering box henrik claimed to put in is old and leaking, there is no suspension lift installed which wepaid for!. And the list goes on?. HENRIK LIED TO US ABOUT EVERYTHING and the integrity of his work is appalling'.

He had the truck for over five weeks and would always tell us he's "waiting for a part" -- NO -- no parts ever came in!. He STOLE our money and tried to get away with it?. We will be suing him and his businessfor automotive fraud;. Henrik claims to have big clients with lots of money - well, please -- BEWARE -- he steals moneyand his work is fraudulent/. HENRIK HAIRAPETIAN IS DISHONEST!!! BEWARE!!!

This report was posted on Ripoff Report on 06/14/2012 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Henrik-Hairapetian-World-Famous-4x4-GM-Truck-Center-Burbank-CA/internet/Henrik-Hairapetian-World-Famous-4x4-GM-Truck-Center-Burbank-CA-World-Famous-4x4-GM-Tr-897659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
5Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Problem was handled professionally and is now resolved

AUTHOR: Henrik - (United States of America)

The misunderstanding between GM Truck Center and Cregan(((Redacted))) and Daniele (((Redacted))) has been addressed and resolved in a manner which is fair to both parties.  

We are always willing to listen to and address all of our customers concerns.
 
GM Truck Center / Management

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#2 Author of original report

Resolution

AUTHOR: Nobody - (USA)

 The misunderstanding was clarified and we have come to a favorable solution for both of us.
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#3 Author of original report

DMV / BAR investigating GM TRUCK Center - more information

AUTHOR: Nobody - (USA)

Our experience and the FACTS we have are substantial enough to have attracted the very serious attention of the California Bureau of Automotive Repair AND the CA DMV investigation unit. Both reps from the BAR and DMV have been taking our case extremely seriously and they have been sympathetic and understanding to our situation of being lied to, taken advantage of by Henrik, his business, and his unprofessional repairs.  

So it certainly says something if we have the full support of the BAR and the DMV working on our behalf and theirs to right what has been done to us by Henrik and his "business"  

We are taking Henrik to court regarding this matter, we have the support of the BAR and DMV, it's not likely Henrik's lies will get him out of this one, and yes this man lies, compulsively - a perfect example of this can be seen in the rebuttal above by Henrik Himself - It's a total fabrication from start to finish which represents the kind of lies we've been given since we tried to buy this truck from Henrik 

Yes, the ever so truthful Henrik even happened to sell the very truck we bought from him on EBAY three days before we bought it to some customer who left him great feedback after we owned the truck about loving the new truck he bought! We have photos to prove this was the exact same truck & documents to prove this fraud. Not that this matters to our case much because it doesn't. Just shows his lies in action.  

Henrik told us the truck belonged to someone from COLDPLAY.... only to find out it's registered to some stranger called Edna Abrego, which means, yeah, we should have known.... lie after lie just kept building up, all the way to him keeping our money, lying about repairs and upgrades not actually done, not doing repairs paid for properly or as stated by him which the BAR has violated his business for, and the list goes on.  

You can imagine our faces when we went to not one but THREE mechanics, after being told we have brand new brakes when we bought the truck, also stated to us by Henrik while Henrik was repairing the truck, only to find out that the brakes were metal to metal! Uh, nope - we sure didn't cause that to happen. Got the parts to prove it. We could have died driving it like that and Henrik knew this.  

Even the police officer Henrik "complained" to about our "emails" - the ones sent as an attempt to receive our stolen money back - thought Henrik was in the wrong and suggested we take him to court because we would likely win.  

That's what we're doing. The court will respect the DMV and BAR opinions and who knows what the DMV will do with Henrik and his business, but these two agencies don't get involved for weeks on a case like this unless there's really some substantial merit to it.

We never drove the truck to Mt. Whintney with the e-brake on, but yes thanks to Henrik we drove there with metal to metal brakes, of which we were told were new. Guess we're lucky to be alive. And nope, we thought we were buying an amazing "perfect" K5 that had already had all the work it needed done to it because Henrik said it "needed nothing" -- never expected it to be a pruis, just expected all the actual things we PAID FOR and were PROMISED to work! Imaging that..... Anyway, the BAR and DMV seem to be working hard on this one : ) 

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#4 Author of original report

CA DMV & BAR investigating BURBANK GM TRUCK CENTER

AUTHOR: Nobody - (USA)

Nothing Henrik is writing here is true at all. It only shows how much he will go out of his way to lie and "cover" himself. The California DMV and BAR have taken our case with Henrik quite seriously. They have been investigating him and both representatives have been appalled at what they have discovered. The BAR already has several violations on file and the DMV may press charges against this man and his business. So, certainly that speaks for itself.

When we did speak with the "police officer" Henrik "complained" to, he was extremely sympathetic to our situation and knew right away that we had been ripped off. Emails were sent simply to receive and attempt a settlement, which did not happen. Henrik stole our money, everything he said he fixed or worked on was not properly done, the truck is basically falling apart, our money was stolen, and all we have done is try to seek justice for being FULLY taken advantage of. A court date has been set for Sept 13 2012. This man is a dangerous person to do business with as we have learned. Luckily the CA BAR and DMV don't appear to be falling for any of Henrik's lies or tricks, it's likely the court won't either. 
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#5 REBUTTAL Owner of company

Henrik from WF 4x4

AUTHOR: WF4x4 - (United States of America)

After a abundant amount of harassing emails, we were forced to file a police report. Thier names are cregan (((Redacted))) and Danielle (((Redacted))). This female duo are professional extorionist. Feel free to contact Burbank Police in regaurds to his matter.

They took advantage of us, we gave them free parts and tires. Their biggest complaint was this thing gets horrible gas mileage. They wanted 33" tires and expected the car to drive like a toyota prius. They took the truck to Mt. Whitney with the e-brake engaged the entire trip. After that they wanted a 3500 refund after they took it to thier mechanic saying the brakes are loose and suspension is damaged. They started to harass me in the middle of the night. everytime we told them to bring it back, they refused. all they wanted was a refund for 3500. I have receipts for everything i installed on this truck, some of which i installed FREE of charge because she was concerned about the costs for the truck.

Long story short, stay away from these people.

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#6 Author of original report

Update from original writer of review

AUTHOR: Nobody - (USA)

Please note that my comments below are my opinion, based on my actual, extremely stressful, experience with Henrik. I am not officially claiming that he has committed a crime, but he has lied to me and the whole event feels personally violating. I have given him a chance to make it right. He has refused, so I will be taking him to small claims court. If he makes a sincere effort to make things right, I will update this review with new information. 
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#7 Author of original report

ONLY AN OPINION FROM ACTUAL EXPERIENCE

AUTHOR: Nobody - (USA)

PLease note: This review is an expression of both truth from factual occurrences and it is the writers opinion due to the experience with Henrik and his business. Everything stated in this review can be proved as true to this experience. However, it's fully the writer's opinion that Henrik is dishonest to others and the writer recognizes that Henrik may or may not be honest with other people. Nothing stated in this review is intended to cause malice, it is only intended to warn potential costumers of this particular dishonest experience, which has yet to be resolved due the the fact that Henrik does owe the costumer money for services not rendered as agreed on in writing.  
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