- Report: #1057834
Report - Rebuttal - Arbitrate
Complaint Review: Heritage Acceptance Corporation
Heritage Acceptance Corporation118 S 2nd St Elkhart, Indiana USA
Heritage Acceptance Corporation Rude and a Rip Off Elkhart Indiana
*Consumer Comment: Re: Well...
*Author of original report: Well...
*Consumer Comment: What should you do?
*Consumer Comment: Not so horrible
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Heritage Acceptance is a horrible finance company. Having been in desperate need of a vehicle in 2007 and being broke at that time, I purchased a 1997 Chevy Blazer.
Two weeks after I got it (if that), the fuel pump went out. I didn’t realize that was the issue so drove it a little longer before calling them. It would die at intersections or while driving. When I called them, they agreed to fix it for me so I took it to one of their shops in South Bend, Indiana. It took them several days to fix as they were only approving them to use refurbished fuel pumps. Finally after two failed attempts, they put a “new” one in and I got it back.
Within a couple weeks, it was dying on me again. I called them and was told I could take it back to the same shop in South Bend. But I lived and worked in Elkhart and one of the shops they used was right up the road. They refused to let me use the local shop and insisted I take it back to the shop from before. After many go-rounds about this, I decided I wasn’t going to waste my time on this any longer. They were the most rude company I have ever dealt with. I purchased a new car at a local dealer with the help of a co-signer, dropped off the Blazer in the Quick Auto parking lot with the keys and called them to let them know it was there. A VOLUNTARY repossession.
This was August 2007. I have received no traceable correspondence from them but 6 years later they are coming after me for over $8400 for a vehicle that was again sold at auction.
Do NOT use this company for any financing. They are rude, harassing, and a complete rip off. A friend of mine interviewed there and was asked if he could be rude to customers when calling for payment. Basically, they tell their employees to be harassing and rude. They are financing crap vehicles to people who are struggling to make ends meet as it is. They are taking advantage of people and praying on the people who need help the most. Since this time, I have paid off my 2007 vehicle, obtained great credit, and purchased a new one with no consigner. On my credit, this vehicle shows closed status. This place is a nightmare!
This report was posted on Ripoff Report on 06/10/2013 06:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Acceptance-Corporation/Elkhart-Indiana/Heritage-Acceptance-Corporation-Rude-and-a-Rip-Off-Elkhart-Indiana-1057834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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