• Report: #539671

Complaint Review: Heritage Internet Technologies

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  • Submitted: Tue, December 15, 2009
  • Updated: Fri, December 25, 2009

  • Reported By: Jennifer Lawson — North Hollywood California United States of America
Heritage Internet Technologies
1460 North Moonriver Drive Provo, California United States of America

Heritage Internet Technologies HIT Web Design WEB SITE DEVELOPMENT SCAM Provo, California

*Author of original report: HIT Web Design SCAM & 60 Minutes

*Consumer Comment: Already Done!!!

*UPDATE Employee: Working With Customers

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HIT Web Design, Heritage Internet Technologies IS A SCAM

They advertise a web site for $199 and once you call they sell you services that boost the cost to over $1,200.  They do not work on your site but they charge your card.  After NEVER receiving the product you paid for, they string you along about why they can't refund your money, once you request a refund.  You will receive various emails from a "Carlos Kidman" telling you about some bogus process they go through in refunds to keep you quiet, but you will never see the funds hit your account or any product

There is a bogus review process, then you are in line for a refund, but in the end you get nothing from them.  Turn these scam artists into the FBI if you've been ripped off at:  http://wwwic3.gov/default.aspx.

There is a form online that you can report these scam artists and the FBI will investigate this business.  Also, file a complaint with the State of Utah, Department of Commerce, Division of Consumer Protection.  They have a form you can download to mail in. 


This report was posted on Ripoff Report on 12/15/2009 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Internet-Technologies/Provo-California-84604/Heritage-Internet-Technologies-HIT-Web-Design-WEB-SITE-DEVELOPMENT-SCAM-Provo-California-539671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

HIT Web Design SCAM & 60 Minutes

AUTHOR: Jennifer Lawson - (United States of America)

Has anyone contacted news shows like 60 Minutes with this?  Certainly, if the entire group of people here contacted this show they might look into this company. Obviously, the CEO doesn't care about his customers, or he would have taken action so that the same problems weren't happening over and over and over.

There is no concern for public relations here, other than a shallow response by someone each time one of these complaints is filed. Apparently, this company feels completely safe in scamming people on the internet. And there have been enough of us suckers who paid in advance for a web site that was never to be developed, instead of waiting to pay after the web site was finished. So many that they are making a killing ripping off people's money and producing nothing in return.

Someone here said the FBI had been contacted. Well if they won't take action without a show like 60 Minutes exposing this company, then they have a way of taking interest when a show like that exposes this illegal practice. I am contacting them tomorrow. I would encourage the rest of you to do so to. 
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#2 Consumer Comment

Already Done!!!

AUTHOR: chalkboardbandit - (United States of America)

This is not a rebuttal: This is the very thing I did during this last month. So, if we all send our complaint into the FBI, they will be informed by two or more witnesses:White collar crime. Only, there are a few more Victims then usual!476 last time I looked at the Utah BBB web site. My next move is to write Harvard or Yale to see if they could come up with a loop hole in reference to Terms of Service Agreements, and the other parties terms of (descent) service implied.? Something to do with the customers rights as a customer.Yes? Where are the clean hands? With Hit, it is as if we serve them! The IRS already knows that the funds they have received from me will be Federally taxed and my contrabution was ill gotten gain:for the record. Dude, I could give you money if you let me open store. Who wants a store you can't sell things in? Yep. Let us see just what we can get somebody to do with this, cross state/internet, case study we are able to  offer up, while we go through it. Isn't that how case studies are established? As folks go through processes, variables change, giving way to new laws, conditions, and the such, in order to warn and protect future victims. I mean victims. Chalkboardbandit.
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#3 UPDATE Employee

Working With Customers

AUTHOR: Hit management - (U.S.A.)

It is our best interest to work with customers who have complaints in order to reach a reasonable and fair resolution and establish a long term business relationship. One of our core values is to demonstrate our respect and commitment to all of our clients. In most cases, we go beyond what is fair for the company to satisfy a displeased client.

If you have a specific complaint of concern, please communicate directly with me at CEO@ or QCA@hitwebdesign.com

Warmest Regards,
Quality Control Administrator
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