• Report: #694216

Complaint Review: Heritage Web Design

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  • Submitted: Fri, February 11, 2011
  • Updated: Fri, February 11, 2011

  • Reported By: Michael — Salinas California United States of America
Heritage Web Design
1460 N. Moon River Provo, Utah United States of America

Heritage Web Design H.I.T. Liers-Scams Provo, Utah

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I need HELP! I was using Heritage Web Design (HIT) and decided to close my store and web site. I contacted HIT and had them close the site and I asked for a refund for the year of service I paid for in advance. I received an email stating that I would receive a $400 in June of 2010 from Carlos, in September I called and they told me that they are working on processing the refund that was Katelyn. I heard the same thing in October 2010, November 2010, December 2010 and now in February 2010 from Andrew. I have been hung up on several times and have been passed around every customer service voice mails in the company, now when I request to talk to somebody they hang up on me right away. The original customer service rep that I was dealing with Carlos, I send him emails with my request and they get returned stating undeliverable!!. I have submitted complaints with the BBB in Utah and now I want to take them to court, if anyone else has a motion in court please post it. I am willing to expose this company and the fraudulent practices that they are using.

This report was posted on Ripoff Report on 02/11/2011 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Web-Design/Provo-Utah-84604/Heritage-Web-Design-HIT-Liers-Scams-Provo-Utah-694216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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