- Report: #274558
Report - Rebuttal - Arbitrate
Complaint Review: Heritage Web Solutions
Heritage Web Solutions1460 N Moonriver Drive Provo, Utah U.S.A.
Heritage Web Solutions Scam, OverCharging customers, Empty Promises, TOS that screws Customer BEWARE! Provo Utah
* : Heritage values all of its clients
* : They won't stop calling - and I am on the do not call list too.
*REBUTTAL Owner of company: Complaints Resolved
*REBUTTAL Owner of company: Heritage Web Solutions Values Customer Service
*REBUTTAL Owner of company: I'd be glad to discuss and resolve your complaint
They will then tell you, you can't have a refund or a FULL refund due to the TOS (Terms of Service) you signed.
They will tell you to complain to the Better Business Bureau. Go ahead do it, but the BBB is failing the customer as well. They will NOT make HWS satisfy their customers only recommend that they do so. Which they didn't in my case. They offered me 1/3 of what I had paid them. They wasted 5 months of my time. My new website people I hired them and they were done with the site and the site was launched in FIVE DAYS! This is normal. NOT 5 months.
I am taking them to court. I think a class action lawsuit should be in the works with the number of people who have contacted me saying they have been screwed out of money too by HWS. BEWARE. Contact me put your name on the list.
Do NOT let them purchase your DOMAIN either, they will HOLD it hostage and you will NEVER gain control over your domain.
This report was posted on Ripoff Report on 09/14/2007 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Web-Solutions/Provo-Utah-84604/Heritage-Web-Solutions-Scam-OverCharging-customers-Empty-Promises-TOS-that-screws-Custo-274558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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