Mark Strong and Heritage Web Solutions are nothing but a front for the government, which is why they don't care about customer service. They are covering up their involvements in the reality of aliens here on earth. I know it because I've seen the alien crafts they are hiding from the common citizens.
If you want to know the truth about what is going on just watch TV or go to the movies and check out all your alien books and comic books. All of these things are preparing the population of Earth, testing our reactions to the presence of aliens on earth. Heritage Web Solutions is a direct result of these tests. They are so called, Web Developers when what they are really doing is providing a front for government funds into these secret projects that have to do with aliens and alien space craft.
Mark Strong has publicly admitted on October 18th, 2004 that he is an agent of the United States Government and deeply involved in what they call Project Lovecraft, which is a program designed to desensitize the public to so called friendly aliens that currently are already here on Earth.
All of this is a matter of public record and can be found if anyone digs deep enough and looks hard enough in the dank, dark corners of the internet and other sources of information. Don't trust Heritage because they aren't interested in really helping you, all they want to do is carry out their hidden agenda, just like any secret government organization.