- Report: #924556
Report - Rebuttal - Arbitrate
Complaint Review: Hertz Car Rental
Hertz Car Rental24001 Via Fabricante Suite 101 Mission Viejo, California United States of America
Hertz Car Rental Waited well over a month for a refund then got told we should not be allowed the money back at all Mission Viejo, California
*General Comment: Hertz is made up of pieces of s***
It was marked accordingly on my paperwork but they forgot to update it on their system. When I returned the car they charged over $73 for the gas to fill it up to 7/8 from 2/8. I brought this to their attention and got the run around for over a MONTH!!!! The 5th week after we had rented the car I called to chase up our refund again - the manager was incredibly rude and could not have cared less that we had waited so long for our money back. Disgusting lack of customer service - had it been the other way around we would have been hounded by them! Never ever use Hertz - they have no customer service training for their staff because they do not care about you or your patronage.
This report was posted on Ripoff Report on 08/08/2012 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hertz-Car-Rental/Mission-Viejo-California-/Hertz-Car-Rental-Waited-well-over-a-month-for-a-refund-then-got-told-we-should-not-be-all-924556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.