- Report: #348515
Report - Rebuttal - Arbitrate
Complaint Review: Hertz Car Rental
Hertz Car RentalPhoenix Sky Harbor (PHX) Airport Phoenix, Arizona U.S.A.
Hertz Car Rental Rip off on gas and lie Phoenix Arizona
*Consumer Comment: HERTZ EMPLOYEE MISREPRESENTED FPO CHARGE
*UPDATE EX-employee responds: Some correct information
*UPDATE Employee: Did you not read your terms and conditions?
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Next question he asked if I want to purchase a gas? As he says we can purchase a gas on $4.01 a gallon, and average price on street is $4.15. I agreed to purchase a tank.
During our travel I did run out of gas and stopped by gas station buying full tank for about $61. When I return car I was given bill for $135. Even I did return it with almost half of tank.
On my questions I was explained that gas was $65 + I was charged TAX on gas (clerk forgot to mention that their price not include TAX as gas stations do) + another TAX they call facility TAX. Plus I was charged $40.00 for adding secondary driver!!
To be late for my flight I did not have much time to argue about the charge and gas I left in the car, but it was last time I used Hertz, and will strongly recommend anybody not to use it company and for sure DO NOT pay for a gas. IT IS RIP OFF.
Sterling Heights, Michigan
This report was posted on Ripoff Report on 07/07/2008 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hertz-Car-Rental/Phoenix-Arizona-85034/Hertz-Car-Rental-Rip-off-on-gas-and-lie-Phoenix-Arizona-348515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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