- Report: #474824
Report - Rebuttal - Arbitrate
Complaint Review: Hertz Rental Car
Hertz Rental Car13985 Sw Farmington Road, Beaverton, Oregon U.S.A.
Hertz Rental Car Charged my credit card $1,200 EXTRA and refused to return STOLEN money!!! Beaverton Oregon
*Consumer Suggestion: Indeed.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I submitted every single piece of paperwork to prove the charge was not mine. This is a dirty, disgusting business, and cannot believe they can get away with flat out stealing.
The Manager Jarrod could not be a bigger liar. He spoke with me, acknowledged the mistake, and said he could not repair(TOTAL LIE) and sent me to the Customer Service Department. They gave me a detail-by-detail account of what Jarrod needed to do to repair the error.
Jarrod never took another call from me. He went on vacation-permanently and his Supervisor-promised to call me back with some information to clear this up. No such luck. In fact I have never received a return call or answered incoming call from hertz in Beaverton. I attempted contact over 100 times. They promised to call back every time I got a live voice on the other end.
Even better? They actually made up a RANDOM number to charge me. The charge went on my Credit card on a Friday and the bill was created the following Tuesday. Pretty disgusting. I still have no clue how they stonewalled Citibank long enough and hard enough to make the charge stick. Citibank told me the entire year to get an attorney. Why would I need an attorney with proof that the charge was NOT MINE???
This report was posted on Ripoff Report on 07/30/2009 03:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hertz-Rental-Car/Beaverton-Oregon-97005/Hertz-Rental-Car-Charged-my-credit-card-1200-EXTRA-and-refused-to-return-STOLEN-money-474824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.