• Report: #614371

Complaint Review: Hewlet Packard, HP

  • Submitted: Tue, June 15, 2010
  • Updated: Tue, June 15, 2010

  • Reported By: marty52 — Fairfield Ohio USA
Hewlet Packard, HP
3000 Hanover Street Palo Alto, California United States of America

Hewlet Packard, HP HP Extended warranty scam Palo Alto, California

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Hp contacted us through email saying our warranty is running out and we can extend it . We called to extend it for 2 years . I tried to get service work 1 year and 1 month during the 2 year extended warranty . Well now they say the 2 years starts from the purchase of the laptop date not after the free 1 year warranty runs out .  When I talked to Hp when buying this warranty they did not say it started in the 1st year that already had 1 year from manufacture warranty on it . So it is not an extended warranty it will cover the 1st year that already ran out and had a free warranty on it . This company is just a big scam . I sent this off  to my attorney
generals office about it being a scam . I hope someone finally puts a stop to HP for doing this practice and getting away with it .

This report was posted on Ripoff Report on 06/15/2010 11:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hewlet-Packard-HP/Palo-Alto-California-94304-1185/Hewlet-Packard-HP-HP-Extended-warranty-scam-Palo-Alto-California-614371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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