- Report: #1160453
Report - Rebuttal - Arbitrate
Complaint Review: Hewlett-Packard Company
Hewlett-Packard Company3000 Hanover Street Palo Alto, California USA
Hewlett-Packard Company Defective Ink Cartridges, Refuse To Replace, Crooks Dishonest Cheats Palo Alto California
*Author of original report: Ken Proves My Point
*Consumer Comment: Okay, here goes, how do we, on Ripoff Report know if HP is ripping you off or not?
*Author of original report: Who Are You? Show ID
*Consumer Comment: Please post proof of their response to you..
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I contacted Hewlett-Packard Company (HP), concerning a defectdive ink cartridge and was told to ship it to their Palo Alto, California HQ for inspection and replacement. Shipping was at my expense.
Several weeks later, HP returned the ink cartridge to me with an unsigned form letter, stating their corporate policy is to never refund the cost of a defective cartridge. Also, HP will not replace the defecdtive ink cartridge with a good one.
Hewlett-Packard are liars and cheats!
I am out the cost of the ink cartridge AND shipping.
Hewlett-Packard is a dishonest corporation and a Rip-Off.
This report was posted on Ripoff Report on 07/08/2014 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hewlett-Packard-Company/Palo-Alto-California-94304-1501/Hewlett-Packard-Company-Defective-Ink-Cartridges-Refuse-To-Replace-Crooks-Dishonest-Che-1160453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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