- Report: #1045964
Report - Rebuttal - Arbitrate
Complaint Review: Hewlett Packard
Hewlett Packard123 California St Vancouver, British Columbia Canada
Hewlett Packard HP WORST CUSTOMER SERVICE EVER Vancouver, British Columbia Canada
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YOU want to trace YOUR calls with YOUR notes, names, employee identification, etc, yet, they refuse to give you that information. Yet, they spend all day and night verifying your social, your phone number, your address, etc
Their favorite trick is to put you on hold then just cut off the call. Because they wont give you a customer service ID they know you can't report them. Then they outright lie.
Because they lie and promise something then dont follow thru I have to call them day after day and it takes 4 people and the odd hang up to eventually talk to someone again.
They count on you giving up and just go buy another PC because they wont help you EVEN UNDER WARRANTY!! SAVE YOURSELF TONS OF GRIEF & PURCHASE SOMETHING ELSE.
This report was posted on Ripoff Report on 04/24/2013 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hewlett-Packard/Vancouver-British-Columbia-/Hewlett-Packard-HP-WORST-CUSTOMER-SERVICE-EVER-Vancouver-British-Columbia-Canada-1045964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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