- Report: #849873
Report - Rebuttal - Arbitrate
Complaint Review: Hewlett-Packard
Hewlett-Packard3000 Hanover Street Internet United States of America
Hewlett-Packard HP, Meg Whitman, Jeff Utigard Hewlett-Packard (HP) - Essentially criminals, Internet
*UPDATE EX-employee responds: Series of Unfortunate Events
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HP has no screens left (1600x900) and in addition to that have not activated my warranty. All they can offer is repair with a substandard screen for $300.
My emails to customer service, the HP CEO, the CRM Manager Jeff Utigard, the CEO contact form and The board of directors have all been ignored - they are not interested.
My only option is to pay $300 to repair a brand new laptop under warranty and have it repaired it with a low resolution screen because HP sold all the radiance screens.
Customer service, executive customer service, the CEO and board all do not care. What kind of company is this?
This report was posted on Ripoff Report on 03/07/2012 02:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hewlett-Packard/internet/Hewlett-Packard-HP-Meg-Whitman-Jeff-Utigard-Hewlett-Packard-HP-Essentially-criminals-849873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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