- Report: #804665
Complaint Review: Hewlett-Packard
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| Hewlett-Packard 3000 Hanover Street,
Internet United States of America |
|
Hewlett-Packard Pavilion dv 6500 Notebook PC, Internet
*Consumer Comment: OK
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After a few months from its original purchase, the fan of my HP Pavilion dv6500 laptop began overheating so much so that I could not use it as a laptopthat is, on top of my laps. Then its DVD player started acting up and died shortly thereafter. The battery also had a short 1-hour life from the very beginninginstead of a 3-hour life advertized by HPand died completely after one year use.
I now use it only as an occasional typewriter and am wondering whether it was designed for this purpose at the outset.
This report was posted on Ripoff Report on 12/03/2011 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hewlett-Packard/internet/Hewlett-Packard-Pavilion-dv-6500-Notebook-PC-Internet-804665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsSecond, on to the battery issue. The question is what exactly where you using the laptop for? I know they advertise it as "up to 3 hrs", but this is actually affected by your power management settings and what you are doing while the computer is on and unplugged from the wall outlet.
Gaming does use up your battery a lot faster then just say checking your email.
Third, the dvd player. Does it still open and just not read discs or is there no power to it at all. If it does open it may be just the driver. Mine did the same thing. Try backing up your data and do a factory reset. I had to use the restore discs I made when I first got my because my restore partition was damaged but that is another issue entirely.
If the drive does not open at all, it may just be a loose connection inside the computer itself. To fix that you would have to open the unit and check all of the connections. One of the wires may have popped out of the connector or come unsoldered. If you don't feel comfortable doing this yourself, you may have a friend that does or you can take it to a shop, though they will probably charge you more than it is worth.
I hope this helps you understand what may have happened.
