Hh Gregg / Norman's Repair Without a brand new big screen tv for over 3 weeks !!! Huntsville Alabama

We bought a big screen with an extended warranty spending almost $2500.00. Less than 2 months later it wouldn't turn on. We called hh gregg and they said we had to call Mitsubishi. We did and they had a service guy from Norman's come out a week later. He got here, pressed 2 buttons and said it was a color wheel and would take a week to get here. Well, after 3 weeks of calling hh gregg, Mitsubishi and the repair co. we were told this morning ( Thurs. ) that it won't be until next Tuesday when they can get here !

When we called the "Manager" at hh gregg the 2nd week in to see if they could at least loan us a tv or just replace this one he told us there was nothing they could do about it and hung up. I would NEVER buy anything from there EVER again.

Now what do I do with the $400 warranty we bought. It's with the same co. ?

Tammy
Albertville, Alabama
U.S.A.