- Report: #901762
Report - Rebuttal - Arbitrate
Complaint Review: Hhgregg
Hhgregg2669 Gulf To Bay Blvd Clearwater, Florida United States of America
Hhgregg Premium service policy, false advertasing, lying to customers, phony computer records, horrendous customer service. Clearwater, Florida
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I can fax you the receipt if you would like. It has been three months of nothing but a headache and I thought that is what the service plan is supposed to prevent? Then to not be contacted by a manager for over a month is not good costumer service in the slightest. thank you for reading this.
A replacement credit for price on my receipt of $849.99 because that is what the service policy states in their own writing. I have the original receipt, no matter what their system says. They really should also talk to their sales people about lying to costumers so they get a bigger commission on a lie. Which then again they have such a high turn over/fire rate it seems because the person who sold us television no longer works there, neither does Drew Isaacson. The final total
on my receipt with the $249 Premium service plan is $1,176
This report was posted on Ripoff Report on 06/23/2012 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hhgregg/Clearwater-Florida-33763/Hhgregg-Premium-service-policy-false-advertasing-lying-to-customers-phony-computer-rec-901762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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