- Report: #481792
Report - Rebuttal - Arbitrate
Complaint Review: Hi Fi Sound Connection
Hi Fi Sound Connectionwww.hifisoundconnection.com brookline station, Missouri United States of America
Hi Fi Sound Connection Items sent in place of ordered items. Cost difference is $125 they owe & will not credit me the difference garent valley, Pennsylvania
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I ordered 4 stereo components online. We received 2 correctly. The remaining 2 components were no longer available. They sent 2 similar components of lesser value & never credited me the difference in price. They did not reply to email or phone calls.
It seemed they were blocking my calls, when I used my son's cell phone I was connected to a rep and as soon as my account was pulled up we were disconnected. Calling back on this phone I found it to be blocked also.
The cost difference is $125. I have submitted a complaint to the BBB and am not confident I will be able to get my money back. At this point I no longer want to return the substituted components since I feel we would be out more money.
This report was posted on Ripoff Report on 08/18/2009 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hi-Fi-Sound-Connection/brookline-station-Missouri-65619/Hi-Fi-Sound-Connection-Items-sent-in-place-of-ordered-items-Cost-difference-is-125-the-481792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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