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Report: #460835

Complaint Review: High Profile Realty - Chris Hanson (Broker) - Glendale Arizona

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  • Reported By: Surprise Arizona
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  • High Profile Realty - Chris Hanson (Broker) 18185 N. 83rd Ave D202 Glendale, Arizona U.S.A.

High Profile Realty,LLC Chris Hanson (Broker)- Owner and Broker of High Profile Realty, Witholds Commissions for Undisclosed Time Glendale Arizona

*UPDATE Employee: STILL WAITING TO BE PAID

*UPDATE EX-employee responds: Chris Hanson's response of "Obvious lack of understanding or patience" is typical

*REBUTTAL Owner of company: Obvious lack of understanding or patience

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I wish I had known about this before I hung my license with Chris.
I see that there is another report of this very same thing, so we obviously are not the only ones getting the cold shoulder.
On my very first transaction with the company it has become a daily battle to get paid. Mr. Hanson has no concern for the agents needs and blames the delay of getting a check on being in hard times, meaning that he laid of 27 employees and had to downsize to one office. It is so bad in fact, that he has to do all of the administrative work with the commissions and check the files for being complete.
You will hardly ever find him in the office and he won't answer his cell phone either.
It is common practice in the industry to give the agents their commission check on the very same day or the next day if the closing package comes in late from the title company. There does not seem to be any guidelines concerning this payment to the agents with any of the controlling agencies, thus creating this windfall for unethical brokers! The agents must be paid but it just does not say when.
Thus the saying "Caveat Emptor" but in this case AGENTS BEWARE!

Anonymous
Surprise, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/11/2009 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/high-profile-realty-chris-hanson-broker/glendale-arizona-85308/high-profile-realtyllc-chris-hanson-broker-owner-and-broker-of-high-profile-realty-w-460835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 UPDATE Employee

STILL WAITING TO BE PAID

AUTHOR: Anxious To Be Paid - (U.S.A.)

POSTED: Friday, June 26, 2009

I am yet another agent that is waiting to be paid from High Profile Realty. Don't believe any of the excuses that Chris Hanson has... I've heard them since January! He uses the hard earned commisions of his agents to pay his own expenses. I find it hilarious that he states he is in the office everyday. I have been to the office NUMEROUS times to locate him and he is NEVER there. Chris, why is it that all of the people looking for their money are "violent" or "hard to deal with"??? I have been nothing but nice and understanding and I still have not received my money. You are an unethical broker and your real estate license should be revoked. BEWARE NEW AGENTS!!!!!!

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#2 UPDATE EX-employee responds

Chris Hanson's response of "Obvious lack of understanding or patience" is typical

AUTHOR: Disgusted - (U.S.A.)

POSTED: Wednesday, June 24, 2009

Chris Hanson's response is a very typical "brush off" he implies on most of his complaints.

If one person complains, it could be a misunderstanding, when 20+ realtors have have had well over $120,000 taken from them, what is there to misunderstand?

Chris Hanson may still be prosecuted by the AG's office. Since he has no money, i'm not sure what good it will do except for getting him out of the business he has come to shame and dishonor.

I believe Chris Hanson's short man syndrome (he's 5' 5") has a great deal to do with his mental state. As a low life,Chris is 18' tall.

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#1 REBUTTAL Owner of company

Obvious lack of understanding or patience

AUTHOR: Chris Hanson - (U.S.A.)

POSTED: Thursday, June 18, 2009

It's hard to respond to an annonymous complaint, obviously they intended the anonymity since there is no truth to the complaint. However, I am in the office every afternoon, and always available and accessible to the agents. I promptly answer calls and emails.
All High Profile agents can get paid directly through Title as long as their file is complete prior to closing.
Yes, we laid off 27 employees over the last year and half due to the economy. We also closed 12 local offices in an effort to remain financially strong all while many other real estate companies went out of business. We have had to deal with unscrupulous ex-franchisors who got greedy and tried to cheat High Profile out of fees rightfully due, and also steal as many agents away by spreading as many rumors as possible just like what you will find on this site. High Profile has now been vindicated in court against those who did what they did (you know who you are).
Notice the dates on the few anonymous complaints filed are all on the same weekend in June. They were filed by a few individuals who are making a conscerted effort to discredit or damage the reputation of High Profile.
We will all get through these tough economic times with perserverance and understanding.

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