- Report: #1104233
Report - Rebuttal - Arbitrate
Complaint Review: Highland Diagnostics
Highland Diagnostics8149 S Kennedy Ave, Suite A Highland, Indiana USA
Highland Diagnostics Highland Open MRIFS Diagnostics BILLING SCAM - BEWARE! Highland Indiana
*Author of original report: Situation Resolved!!
*Author of original report: UPDATE
*Author of original report: Mr Satti is investigating my billing problem
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This place is a rip-off. I made my appointment, gave my insurance info, they called my insurance company then called me back and said I was authorized and they are in my insurance company's network. GREAT! Had a good experience getting my MRI. I get the bill & EOB from my insurance company. It was billed as out of network! I have been trying to correct this issue for over 5 months now and it is as simple as this place re-submitting the bill with the corrected facility name/tax ID # that matches the contract they have with my insurance company! They are listed as Highland Open MRI/Highland Diagnostics, however, when they bill the insurance company they are listed as FS Diagnostics and use some tax ID # of some radiologist named Amjad Safvi. BEWARE TO OTHERS!!! I am still trying to get this sorted out. Mr. Fraz Satti has been made aware of what he needs to do several times by myself & my health insurance representative and has yet to re-submit the bill. I looked his facility up on my health insurance website (CIGNA) and found his facility as in-network to have my MRI done. His representative, Rosela, took my insurance info when I called to make the appointment and said she would call them to get the procedure authorized. She called me back and said I was authorized and they are in my insurance compay's network. They submit their bill to my insurance company for $2600 but do not use the facility name on the bill that they have contracted with my insurance company to provide in-network benefits. Instead, they use some other tax ID# for some radiologist named Amjad Safvi, who is, of course, listed as out of network with my insurance company. They play stupid every time I call them and assure me they are going to re-submit with the correction. I am going to file with small claims court soon if this is not resolved because I mistakenly sent payment of over $1300 before I realized the billing mistake.
This report was posted on Ripoff Report on 12/04/2013 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Highland-Diagnostics/Highland-Indiana-46322/Highland-Diagnostics-Highland-Open-MRIFS-Diagnostics-BILLING-SCAM-BEWARE-Highland-Indi-1104233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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