• Report: #658161

Complaint Review: Hill Rivkins & Hayden

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  • Submitted: Wed, November 03, 2010
  • Updated: Wed, March 09, 2011

  • Reported By: Gregg — Santa Monica California United States of America
Hill Rivkins & Hayden
712 Main Street Houston, Texas United States of America

Hill Rivkins & Hayden Robert G. Moll Robert G. Moll Houston, Texas

*REBUTTAL Owner of company: Still no check

*Author of original report: Unprofessionalism continues with law firm

*UPDATE Employee: Completely Untrue

*UPDATE Employee: Completely Untrue

*Author of original report: Re-write

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In November 2002 our agency was hired by Robert G. Moll of Hill, Rivkins & Hayden LLP to locate a witness on behalf of their client, Sierra Claims.  We completed this assignment and billed him $63 for this service.  Yet the invoice remains unpaid, when we contact Mr. Moll and others in his office to get the invoice paid after several months, they are unable to locate the file or determine how to account for the bill.  They had no file number assigned to this case upon assigning us the case, therefore they will not pay the invoice.  Mr. Moll cannot recall what file our invoice refers to hence our invoice goes unpaid.  I would suggest anyone doing business with this law firm get an e-mail or faxed document for authorizization before starting any assignments to avoid this sitsuation or perhaps require a retainer up front.  We extended our professional courtesy to this law firm and received unprofessionalism in return.


Gregg


Santa Monica, CA    


This report was posted on Ripoff Report on 11/03/2010 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hill-Rivkins-Hayden/Houston-Texas-77002/Hill-Rivkins-Hayden-Robert-G-Moll-Robert-G-Moll-Houston-Texas-658161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Still no check

AUTHOR: Concerned - (United States of America)

As of today's date, March 9, 2011 there has been no reply by Mr. Moll or his law firm which confirms the check never existed.  
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#2 Author of original report

Unprofessionalism continues with law firm

AUTHOR: Gregg - (United States of America)

We have yet to receive the check you now claim took over two years to send out due to holidays, vacations and profanity. I don't believe any of these are valid reasons for any business to delay or neglect paying their invoices.

Our policy regarding invoices has and remains "Due upon receipt" unlessit was adomestic related case, which we would than requirea reatiner before work commenced.

If you have a cashed check for $63 made to and cashed by our agency, I request you send a copy of both the front and back of the check for us to investigate further.Since your reply, we have checked with our bank statements for the entire year of 2004 and have no accounting for thephantom check in question.

Notewhen re-submitting past due invoices, we have recentlyupdated our address for receiving invoices toour New Mexico address.

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#3 UPDATE Employee

Completely Untrue

AUTHOR: Kipp Leland, Esq., Hill Rivkins LLP - (United States of America)

The $63 charge that is being complained of was billed to Hill Rivkins' Texas office by Shannon Detective Service, Inc., a private detective firm.

The particulars of this transaction are as follows:

Shannon Detective Service was hired on November 18, 2002 to obtain some information for one of our clients.

On November 21, 2002, right before Thanksgiving, Shannon Detective Service faxed a statement for $63 to our Texas office.

On December 5, 2002, only two weeks after faxing their statement, Shannon Detective Service re-faxed a copy of that same bill to Hill Rivkins' Texas office with the following profane note scribbled on it in large letters with marker: "PAY THIS ******* BILL A.S.A.P."  I have censored their note when reproducing it here for sake of propriety.

Shannon Detective Service was also abusive to our office staff on the phone, using profanity in their attempt to collect on a bill that they had submitted only two weeks prior during Thanksgiving vacation.

On December 6, 2002, we faxed Shannon Detective Service a letter pointing out that they submitted their bill during a holiday while the attorney who they were working for was on vacation, and protesting to them the way they were being mean and profane on the phone to our office staff and over the fax to collect on this bill, which was outstanding only two weeks.    We said we would pay their $63 statement after we receive an apology from them.

They never did apologize or respond to us.

Ultimately, we sent them a check for the full $63 on March 26, 2004 so we could close our file, and that check cleared on March 30, 2004.  That was nearly 7 years ago.

We have retained in our files the profane fax that we received from Shannon Detective Services, along with our correspondence and a copy of the $63 check we sent in payment.

We have no idea why Shannon Detective Service has decided nearly seven years later to file a false report with this website.

Note that the report on this website is signed "Gregg, Santa Monica, CA".  If you go to the website of Shannon Detective Services (http://www.shannondetectiveservices.com) you will see that the main contact for the company is "Gregg Shannon".  "Gregg" did not even bother to mention his company's name -  "Shannon Detective Services" - in the false report he made on this website.  Instead he posted his false report anonymously.

Hill Rivkins' website is http://hillrivkins.com.  We have been in business for over 75 years and provide legal services worldwide, with offices in New York, New Jersey, Texas and California.

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#4 UPDATE Employee

Completely Untrue

AUTHOR: Kipp Leland, Esq., Hill Rivkins LLP - (United States of America)

The $63 charge that is being complained of was billed to Hill Rivkins' Texas office by Shannon Detective Service, Inc., a private detective firm.

The particulars of this transaction are as follows:

Shannon Detective Service was hired on November 18, 2002 to obtain some information for one of our clients.

On November 21, 2002, right before Thanksgiving, Shannon Detective Service faxed a statement for $63 to our Texas office. 

On December 5, 2002, only two weeks after faxing their statement, Shannon Detective Service re-faxed a copy of that same bill to Hill Rivkins' Texas office with the following profane note scribbled on it in large letters with marker: "PAY THIS ******* BILL A.S.A.P."  I have censored their note when reproducing it here for sake of propriety. 

Shannon Detective Service was also abusive to our office staff on the phone, using profanity in their attempt to collect on a bill that they had submitted only two weeks prior during Thanksgiving vacation.

On December 6, 2002, we faxed Shannon Detective Service a letter pointing out that they submitted their bill during a holiday while the attorney who they were working for was on vacation, and protesting to them the way they were being mean and profane on the phone to our office staff and over the fax to collect on this bill, which was outstanding only two weeks.    We said we would pay their $63 statement after we receive an apology from them.

They never did apologize or respond to us.

Ultimately, we sent them a check for the full $63 on March 26, 2004 so we could close our file, and that check cleared on March 30, 2004.  That was nearly 7 years ago.

We have retained in our files the profane fax that we received from Shannon Detective Services, along with our correspondence and a copy of the $63 check we sent in payment.

We have no idea why Shannon Detective Service has decided nearly seven years later to file a false report with this website. 

Note that the report on this website is signed "Gregg, Santa Monica, CA".  If you go to the website of Shannon Detective Services (http://www.shannondetectiveservices.com) you will see that the main contact for the company is "Gregg Shannon".  "Gregg" did not even bother to mention his company's name -  "Shannon Detective Services" - in the false report he made on this website.  Instead he posted his false report anonymously.

Hill Rivkins' website is http://hillrivkins.com.  We have been in business for over 75 years and provide legal services worldwide, with offices in New York, New Jersey, Texas and California.
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#5 Author of original report

Re-write

AUTHOR: Gregg - (United States of America)

In November 2002 our agency was hired by Robert G. Moll of Hill, Rivkins & Hayden LLP to locate a witness on behalf of their client, Sierra Claims.  We completed this assignment and billed him $63 for this service, yet the invoice remains unpaid.  After 30 days, Mr. Moll's office was contacted to expedite payment and informed us since their was no case number assigned to the invoice they could not reference the invoice to be billed to their client.  We contacted Mr. Moll who originally assigned the case to us and was was also unable to make payment either since he was unable to recall what our invoice was in reference to either hence the invoice remains outstanding.    I would suggest anyone doing business with this law firm get an e-mail or faxed document request for authorization before starting any assignments to avoid this situation or perhaps require a retainer up front.  We extended our professional courtesy to this law firm and received unprofessional ism in return.

Gregg Santa Monica, CA    

 
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