- Report: #467654
Report - Rebuttal - Arbitrate
Complaint Review: Hilton Head Guest Services, Hilton Head Vacation Play
Hilton Head Guest Services, Hilton Head Vacation Playhiltonheadguestservices.com , Georgia U.S.A.
Hilton Head Guest Services, Hilton Head Vacation Play Bait and switch tactics and unethical sales practices Woodstock Georgia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called back 2 days later and was informed that the company has a no refund policy and that I should have been informed of this by L.H. I argued with the supervisor and later decided to dispute the charges and file a complaint with the BBB. The company did refund the upgrade fee. Now the company is requiring that I pay an additional $40.00 just to reserve one of the destinations.
Notice I stated only one of the destinations. I paid for 2 destinations and now I can only visit one of the destinations.
My husband and I are victims of bait and switch. Not to mention that the company is demanding more money. A manager, Kim Evans reports that it is now the company's policy to get a deposit to ensure arrival and the money will be refunded upon arrival.
How illegal is this??? Please beware!!!
This report was posted on Ripoff Report on 07/08/2009 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hilton-Head-Guest-Services-Hilton-Head-Vacation-Play/Georgia/Hilton-Head-Guest-Services-Hilton-Head-Vacation-Play-Bait-and-switch-tactics-and-unethica-467654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.