• Report: #1033752

Complaint Review: His Or Her Fragrance

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  • Submitted: Mon, October 20, 2008
  • Updated: Mon, October 20, 2008

  • Reported By:Spring Texas
His Or Her Fragrance
12300 N. Freeway Suite K1065, Houston, Texas U.S.A.
  • Phone: 281-877-8283
  • Web:
  • Category: Kiosks

His Or Her Fragrance Misleading, untrustworthy, and inflated prices Houston, Texas

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I purchased a Issey Miyake cologne with an inflated price was $89.99 for $63. Later that afternoon, I decided to return cologne. At lunch, I was told by a male middleastern employee that the cologne was money back guarantee. And he even consulted with a female to get that deal.

After I left, I noticed that the smell was not the real Issey Miyake. It turned out I was sold a limited edition Issey Miyake cologne that was not the traditional Issey Mikaye. When I returned later that afteroon, a female middleastern employee on the phone told there was no money back guarantee policy. She pointed to a sign on the corner that read no returns or exchanges. I insisted I did not want the product.

I asked for her name and she did not want to provide her name. Since she knew I was an unhappy customer, she exploited the situation and then offered an exhange. She said she would exchange it for another product but she could not give money back. I ended exchanging a 2.5 ounce ISsey Miyake original priced $89.99 for a 1.7 ounce of POLO BLACK by Ralph Lauren for MEN., regularly inflated price of $59.99. I told her that even exchange would be okay with me. She said no since I had sprayed and tested Issey Mikaye. She said if you want the other fragrance you need to pay an extra $10.

I was totally ripped off by paying total of $73, after all that hassle. AMAZON sells the same product at $32.00. I would think twice about getting any fragance from this business. They give Middleastern businesses a bad name.

Tiger1811
Spring, Texas
U.S.A.

This report was posted on Ripoff Report on 10/20/2008 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/His-Or-Her-Fragrance/Houston-Texas-77060/His-Or-Her-Fragrance-Misleading-untrustworthy-and-inflated-prices-Houston-Texas-1033752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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