- Report: #1033752
Report - Rebuttal - Arbitrate
Complaint Review: His Or Her Fragrance
His Or Her Fragrance12300 N. Freeway Suite K1065, Houston, Texas U.S.A.
His Or Her Fragrance Misleading, untrustworthy, and inflated prices Houston, Texas
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After I left, I noticed that the smell was not the real Issey Miyake. It turned out I was sold a limited edition Issey Miyake cologne that was not the traditional Issey Mikaye. When I returned later that afteroon, a female middleastern employee on the phone told there was no money back guarantee policy. She pointed to a sign on the corner that read no returns or exchanges. I insisted I did not want the product.
I asked for her name and she did not want to provide her name. Since she knew I was an unhappy customer, she exploited the situation and then offered an exhange. She said she would exchange it for another product but she could not give money back. I ended exchanging a 2.5 ounce ISsey Miyake original priced $89.99 for a 1.7 ounce of POLO BLACK by Ralph Lauren for MEN., regularly inflated price of $59.99. I told her that even exchange would be okay with me. She said no since I had sprayed and tested Issey Mikaye. She said if you want the other fragrance you need to pay an extra $10.
I was totally ripped off by paying total of $73, after all that hassle. AMAZON sells the same product at $32.00. I would think twice about getting any fragance from this business. They give Middleastern businesses a bad name.
This report was posted on Ripoff Report on 10/20/2008 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/His-Or-Her-Fragrance/Houston-Texas-77060/His-Or-Her-Fragrance-Misleading-untrustworthy-and-inflated-prices-Houston-Texas-1033752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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