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Report: #1096910

Complaint Review: Hit Rate Solutions - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Brenda — Atlanta Georgia
  • Author Not Confirmed What's this?
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  • Hit Rate Solutions Select State/Province Philippines

Hit Rate Solutions Worst telemarketing and lead generation service on the planet. Do Not Use This Service! Philippines

*Consumer Comment: My experience wasn't bad

*REBUTTAL Owner of company: Hit Rate Solutions Telemarketing Service

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This company is the biggest scam ever! What they do is surf the internet for ligitimate telemarketing companies and rip off their content and post it on their own website. Not only do they never get you leads that you pay in advance for but the leads they do provide you with are garbage. The prospects never know who you are when you arrive or they only said yes to the appointment because they were strong armed in to it. Another huge problem is on every appointment you go on the people always say they had no idea what the agent was even saying so they said yes just to get them off the phone. Also the testimonials on their website are completely fake.

They want you to pay via wire transfer or Western Union so there is no recourse if you have a problem. Be Warned!

Watch out for this company or you will be the next person writing a report on here only it will be with a lighter wallet!!!

 

This report was posted on Ripoff Report on 11/04/2013 04:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hit-rate-solutions/select-stateprovince/hit-rate-solutions-worst-telemarketing-and-lead-generation-service-on-the-planet-do-not-1096910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

My experience wasn't bad

AUTHOR: Richard - (USA)

POSTED: Wednesday, October 18, 2017

I want to vouch for the rebuttal. I used this company before and while their command of the English language could be better, it was not horrible. I didn't rely on them to provide leads. Rather, I provided the appointment setter with leads and a script to follow. I also coached my dialer from the recordings that she sent me of each contact she made. Having the recordings in and of itself was worth the money I paid (which was not a lot of money!). I found dialer i used to be friendly and eager to learn. Her learning curve was slower than I needed for the ROI that I wanted so I did move on. But I do feel like I received what I paid for and that the company is not a scam at all. They are legitimate and provide the service that they advertise (at least that was my experience).

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#1 REBUTTAL Owner of company

Hit Rate Solutions Telemarketing Service

AUTHOR: Hit Rate Solutions - ()

POSTED: Wednesday, November 20, 2013

Hit Rate Solutions provides dedicated telemarketers in our Philippines offices for clients in the US and around the world.  It would appear whoever wrote this review of our business was most likely not an actual client, since we have never taken payment from a client via Western Union, and only accept wire transfer if the client requests.  The majority of our billing is processed by credit card.

We have been in business since 2008, and during that time we have published numerous articles on various websites.  We also have several websites for marketing, where our content has been published.  While there may be some overlap in the content we make available on the web, none of it is plagarized from 3rd party sources.

 

We provide dedicated callers at a low, flat hourly rate.  These callers work directly for the client hiring them, and follow the process provided by the client.  Hit Rate Solutions does not create the script for each campaign or provide the calling data.  Prior to launching a campaign we allow every client to screen multiple available callers and choose the individual(s) who will be assigned to their campaign.  We also make the caller(s) available for an unbilled day to be trained on the campaign specifics by the client.

 

We provide our clients with daily reports, direct access to callers and our administrative staff and call recordings. 

All of our testimonials where provided by real clients.

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