- Report: #526875
Report - Rebuttal - Arbitrate
Complaint Review: Hit Web Design
Hit Web Design1460 North Moonriver Drive Provo / Internet, Utah United States of America
Hit Web Design - BE AWARE OF THIS COMPANY Heritage Web Solutions, Paid for store to be designed, paid for construction and rent for a year. When it came time to be open, Hit put my store in lock-down and has my art in jail to date:10/20/09 approved11/21/09 no news! Provo / Internet, Utah
*Author of original report: No Matter, Just Another "TOS-DATE RAPE".
*UPDATE Employee: Falsehoods and Lack of Understanding
8/30/09 I purchased a store design/art studio. Where I live, nothing is gettin' done. So, I spoke plainly with a sales man(Steve)about the art and if it was going to be a problem. He assured me we could go forward. I gave $ info.,uploaded images and info.that weekend. Begining of 9/03/09 may have met Dan Herbert(account manager).He viewed images and sent off to layout dept. That is when they forgot me untill monday after Labor Day. That Monday I met Madeline. She reviewed images,content,& info.These folks lag for certain.Anyway,she tells me 10 days.When I get it, I take what I can get & corrections made by the end of the week. Approval by me.I learn I have to do function/layouts?Go figure!I do by first week in October.Made revissions to layout structure & 10/20/09 finally submitted for open house.
First week in Nov. I call Technical Support to find they have no record of me under my name or any domain name they fenagled out of me:that would be 2.One they tricked me into and the other they made me pay for. I call Account Manager and next day He Tells Me censorship issues in an email. Last communications. Now what? TOS include a KISS with that withdraw.I just wanted my money back.Here we go. It figures I get to encounter the gangsters first thing on the INTERNET. I have looked into Supreme Court Rules and FCC Regulations. It is apparent that Govermental Officials have enabled the continual abuse of customers through bully tactics such as TOS,call BBB, sorry policy,and scriptive redundancy.Throughout the years of complaints, the CEO has remained the same. Utah needs to get a grip and address this practicing etities habitual abuse of power or come under scrutiny yourselves.
This report was posted on Ripoff Report on 11/21/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hit-Web-Design/Provo-Internet-Utah-84604/Hit-Web-Design-BE-AWARE-OF-THIS-COMPANY-Heritage-Web-Solutions-Paid-for-store-to-be-des-526875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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