- Report: #563583
Complaint Review: Hit Web Design
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Hit Web Design Heritage Web Solutions Deceitful Sales Practices, Ghost Customer Service, Incompetent Technical Support Provo, Utah
*Consumer Comment: Right!
*UPDATE Employee: Working With customers
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This report was posted on Ripoff Report on 02/02/2010 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hit-Web-Design/Provo-Utah-/Hit-Web-Design-Heritage-Web-Solutions-Deceitful-Sales-Practices-Ghost-Customer-Service-I-563583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Right!
AUTHOR: chalkboardbandit - (United States of America)
SUBMITTED: Friday, February 19, 2010
I the TOS agreement there is an area that says Hit has the right to end service for no reason at all & at anytime, charge for compensation due from hard work done! Vertually, you don't have to do anything if you don't want. HWS can take money, play with a couple of TEMPLETS, cause customers to panic, get into a dispute, drop and keep money & that is that. YES, YOU DO USE TEMPLATES!!!
In another part of your TOS, Electronic Delivery Policy'. Well, MY account manager failed to contact me the last 49 days of dealing with you. Infact, the account manager never contacted me again. You need to watch those Venue Services! You just never know what you're going to get!
There is more where that came from.
#2 UPDATE Employee
Working With customers
AUTHOR: Hit management - (U.S.A.)
SUBMITTED: Friday, February 05, 2010
It is in our best interest to work with customers. In most cases we go above and beyond what is fair to the company to satisfy a displeased customer.
If you have a specific concern, please contact me directly at CEO or QCA @hitwebdesign.com
Warmest Regards, Quality Control Administrator
