- Report: #1051121
Report - Rebuttal - Arbitrate
Complaint Review: Hoa Ngo
Hoa Ngo3111 Yakima Cir San Jose, California USA
Hoa Ngo Failed to Send Refund San Jose California
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I won a bid on eBay for $199 for a Dell Indpiron 1525 in perfect condition. The bid was accepted on January 4, 2013, and I asked the seller not to send it until January 17th because I was on vacation. He sent it immediately. I wanted to be home to receive it.
When I checked out the laptop it turned out to have a defective power supply, the CD/DVD drive was defective & the battery was at the end of its life. I contacted the seller & arranged to send it back for a refund.
The seller sent me an email indicating that he did not have any money in his account. I waited & finally filed a complaint with eBay. When I received no satisfaction I went back to eBay to add more information on the transaction & when I did it automatically closed out the complaint!!!
I contacted ebay in less than five minutes but they said it could not be reversed. I could not reopen the case & it was too late to open a new one. At this point communications were discontinued & I was out my money.
This report was posted on Ripoff Report on 05/15/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hoa-Ngo/San-Jose-California-95121-2434/Hoa-Ngo-Failed-to-Send-Refund-San-Jose-California-1051121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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