• Report: #1051133

Complaint Review: Hoa Ngo

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  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: Luke — Maywood New Jersey
Hoa Ngo
3111 Yakima Cir San Jose, California USA

Hoa Ngo Failed to Send Refund San Jose California

*Consumer Suggestion: Ebay has division for this

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I won a bid on eBay for $199 for a Dell Inspiron 1525 in perfect condition.  The bid was accepted on January 4, 2013, and I asked the seller not to send it until January 17th because I would be on vacation. He sent it immediately.  I wanted to be home when it arrived.  When I checked out the laptop it turned out that the powere supply was defective, the CD/DVD drive was defective and the battery was at the end of its life. 

I contacted the seller and arranged for a refund and return of the item.  (USPS 2306 3250 0000 7244 6386)  The seller sent me an email to indicated that he did not have any money in his account.  I waited.  I filed a complaint with eBay.  No response.  I went back to eBay to enter more information into the eBay claim window.  When I entered the additional remarks the case automatically closed - it was a default setting that I failed to see.  I contacted eBay in less than five minutes.  No good!!!  I was impossible to reopen the claim, and it was too late to open a new one - so much for eBay.  At this point cantact had been discontinued & I was out $199 plus $30 postage.


This report was posted on Ripoff Report on 05/15/2013 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hoa-Ngo/San-Jose-California-95121-2434/Hoa-Ngo-Failed-to-Send-Refund-San-Jose-California-1051133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Ebay has division for this

AUTHOR: Psiborg - ()

Contact Ebay Safe Harbor with your complaint...they have buyer protection and mediation services and will involve law enforcement if needed...I'm surprised you did not contact them first. I have used the service and it works.

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